太倒霉了，有人遇到过吗？===我的倒霉之旅第二站

zend72

以下是淘宝卖家在事发（2012.4.7发现的）一个月后（2012.5.10）的回复（转载，lego回复时间不明），大家帮我看看，我该怎么办。

你好, 已收到電郵, 因大量遺失.  未計運費價錢約62美元.  
Dear Chan,

Thanks for getting in touch with us.

We get to play with LEGO? sets all day long (the best job in the world?), so I know how frustrating it is when you can't finish a model because a piece is missing!

Don't worry though - we have a team whose job it is to sort out loose parts! They always try really hard to find what you need, even though there are thousands of different LEGO sets and some we don't even make any more.

I've checked the prices for the pieces you need for set # 9695. The total amount is $61.29. For payment we accept Visa or Master Card credit cards, check or money order.

Your order details will be stored in our database for the duration of 15 days. After this period of time, the details of your order will be deleted. Please ensure that you contact us before the end of that period so that you can place your order with us.

If you want to order these parts with your credit card call one of our experts at 1-800-835-4386 (8am - 10pm Monday to Friday and Saturday to Sunday 10am - 6pm EST). You'll need to give them this reference number: 028269354D.

For check or money order payment, please make it payable to LEGO Systems Inc. Please include your reference number on the face of your check.  Please send your check to:

LEGO Systems, Inc.
PO Box 1138
Enfield, CT 06083-1138

I also need to tell you that price and availability of these pieces can change.

The elements that we sell cannot be used for commercial purposes I'm afraid, so we ask that you do not use them for any sort of promotional campaign, marketing, PR or otherwise. We also ask that you do not associate LEGO elements with any other company's name or logo. For more details please see our "fairplay" policy on our website:
http://www.lego.com/eng/info/default.asp?page=fairplay

Thanks again for getting in touch with us.

Happy building!

Herman Eirevik
LEGO Direct

polinozs

So LEGO does not offer "Warranty" in this case ... you may have to place order, or live with it, or return the goods to where you bought (frankly speaking, very much unlikely to happen) {:soso_e110:}

blackblue

你既然在淘宝上买的，就找淘宝卖家啊！

实际上，一些品牌如果在国内有代理公司，你最好不要避开他们而直接找总公司或者其他地区的分公司.......你如果了解商业行业的一些规则，你就会明白，这是不受欢迎并且非常没有保障的行为！

◆◇Bleach丶7c

这事我也遇到过，特倒霉！